AR-CX Unit
Pioneering Change Through Experience, Research, & Impact
Streets of Growth has evolved significantly over the past three decades, maintaining a relentless commitment to innovative experiential practice and global research. During this time, nearly 6000 young people have each completed and successfully exited our 30 month intervention programme. This extensive ‘body of work’ and wealth of experience have culminated in the establishment of our Applied Research and Client Experience Unit (AR-CX), dedicated to advancing our knowledge, training, delivery, evidence-led data impact measurement, and to inform and shape policy and best practices.
Applied Research
The (AR) arm focuses on continuously testing and challenging our assumptions and practices. We foster a safe environment where staff, young people, and partners can enquire, advocate, reflect, think critically, challenge, create, and innovate. This integrity-driven approach helps us learn, practice, and demonstrate the changes we aim to see in our organisation, clients' lives, communities, and the world.
Client Experience
The (CX) arm examines how young clients interact with our services throughout their transformational journey, and from their perspective and understanding! This includes initial resistance, building trust, relapsing, re-engaging, and eventually maintaining positive change independently from us. Our approach sensitively balances organisational coaching and guidance with young client-led development, ensuring ethical practices and empowering young people to transition from dependence to self-sufficiency.
Collaborative Approach
Our (AR-CX) Unit is both collaborative and consultative, and open to involving ‘intentional and strategic partners’, including academic institutions, community organisations, and expertise in the field.
Testimonials
“Familiarisation Week occurs at Week 12 of a new Police Officer’s career. In the weeks prior, they will have attended Training School (Hendon). The purpose of Familiarisation Week is to orient and ground them in the area where they are going to the Police. Streets of Growth continues to sit proudly amongst these sessions, providing pioneering insight into the most complex of issues. The sessions provide the new Police Officers with an opportunity to learn about policing in a wider context- considering trauma, social/economic impact and diversion, whilst prioritising empathy and, where appropriate, enforcement. New Police Officers are surveyed on completion of the week, and my staff always rank in the highest percentile in terms of satisfaction, where our community sessions are routinely commended. For that, we give Streets of Growth our thanks.”
– Sgt Dan Wright, Met Police
“Streets of Growth’s Familiarisation talk is probably one of the most impactful talks I've ever listened to.”
– Trainee Officer, Met Police
Bridging Communities:
Training Police Through Lived Experience and Proven Practice
Streets of Growth Consultants training new Police Constables and trainee Detectives in our model of approach and ‘lived experience’ neighbourhood insights as part of the Met Police Familiarisation Training.